Many Travelocity customers are unaware of the Travelocity Insurance Claim Form. This form is an important document, and its use can help you avoid a lot of hassle in the event that your Travelocity travel insurance policy needs to be used. The Travelocity Insurance Claim Form covers up to $100,000 in medical expenses incurred while traveling outside of Canada or the USA for more than 30 consecutive days. It also provides coverage for emergency dental treatment needed during international travel, as well as repatriation back to your home country or hospitalization at your destination if necessary…
The Travelocity Insurance Claim Form is an essential document for any traveler who wants to enjoy peace of mind on their trip!
Travelocity Insurance Claim Form: What to know?
Travelocity Insurance Claim Form is a form created by Travelocity to help its customers with filing claims. This helps both parties have an organized way to compile all the information needed, as well as saving time and money for everyone involved.
An important thing to note is that even though it does not hurt you are NOT required to use the Travelocity insurance claim form you do have to make sure you have all the information Travelocity needs.
The easiest way to obtain a copy of the Travelocity insurance claim form is if you visit their website and download their current copy. If you do not already have a contract with Travelocity, the process will be a bit lengthier as you need to fill out an application.
In addition to being able to download the form from them, you can also go through a company that provides services to help you with filling out forms for a fee. In addition, insurance companies sometimes have their own version that they want their customers to use. However, there is no difference in any of these forms because none of them are going to be valid unless it has all the information needed.
As a pro tip, I would suggest you try and call your insurer or broker first so they can provide you with a copy of the insurance claim form if necessary instead of downloading one from somewhere random on the internet when you do not know who wrote it. If worst comes to worst and neither option works due to computer issues or phone problems then you can download one of the forms above.
Note: Remember to always be careful when downloading anything online because you never know what is in there! We highly suggest that you do not download anything unless absolutely necessary; in this case, only if the above options are unavailable to you.
How To Fill Out A Travelocity Insurance Claim Form
Applying for a form is easy enough but filling it out can get tricky so here’s how I suggest doing it:
Gather your information
First, get all your information ready on a separate sheet of paper. This includes travel dates, destination(s), policy numbers, etc. The more information you have the better chance of them getting back to you quickly! Don’t forget the names and contact info of others involved with your claim!
Go through the entire form
Once you have all of this information together, read through the entire form. Many of these forms are similar in terms of their actual claims process but if you do not pay attention it can be easy to get mixed up. It’s important that you know exactly what they need and where they want it!
Be smart and clever
Fill out half of the form at a time. For example, if there are three places for your name then fill out either one or two on the first sheet then move onto the next sheet. This way when they start responding to your claim Travelocity will only need to look at one page instead of flipping through each individual page.
Check, Recheck & Recheck
Make sure you check over everything carefully before sending off your Travelocity insurance claim form. A mistake could delay your application and this is the last thing you want!
Be Careful with your Signature
Most forms will ask for a signature and typically that does not mean a handwritten one! A lot of companies allow you to use either an electronic or digital version of your signature by signing on the computer with special software.
If this applies to you, make sure you add such information when requested otherwise it can be very confusing for them when they see something like !!! SIGNATURE HERE!!! in place of your actual name!
You are done!
If all goes well then congratulations! You’ve successfully filled out a Travelocity insurance claim form and now all there is left to do is wait for them to get back to you. However, if that’s not the case then keep reading below:
Top 5 Mistakes People Make When Filling Out Travelocity Insurance Claim Form
Travelocity insurance claim form is one of the most important documents you are going to fill out because it’s what they’re going to use to determine if they are responsible for your losses or not. However, many people make mistakes on these forms that end up causing them more trouble than good.
Here are some common issues people face when filling out a Travelocity insurance claim form:
Not Sending It In Early Enough
Many people find that by the time somebody realizes their claims need filed and actually take action, there ends up being a long waiting period. This is because there may be a backlog due to too many forms coming in at once and this can cause your Travelocity insurance claim form to get lost.
Making Multiple Claims For The Same Incident
Typically, one Travelocity insurance claim form is all you need, and linking multiple claims together can cause problems such as the loss of your home altogether if it’s found that you’ve been lying. Make sure you read any and all forms sent out by Travelocity carefully before signing because they will be checking for this!
Not Understanding What They’re Asking Of You
If you don’t know what something means on your Travelocity insurance claim form then do not leave it blank or guess at an answer! Ask somebody who knows more about it, look on Google or even call them up directly to ask about their questions. This way there are no misunderstandings later down the road which could cost you.
Not Sending A Completed Form For Every Person Involved
If your claim involves multiple people then each individual needs to fill out their own Travelocity insurance claim form! Otherwise, you could be deemed ineligible for reimbursement of any expenses or even lose the entire case altogether if it’s found that you’ve tried to scam them.
Sending A Form That Doesn’t Actually Fit Your Situation
This is perhaps where most people get mixed up with filling out a Travelocity insurance claim form. Each one will ask you about your situation in different ways and this can lead to misunderstanding of what exactly they’re looking for. Make sure that if there are any questions on the form that you don’t understand at all, contact them directly through the phone rather than by email.
What are the qualifications for filing a Travelocity insurance claim form?
According to their website, the only qualifications necessary for trying to file an insurance claim through them are as follows:
1. Your trip must have been booked with “On Call International” or one of their affiliate suppliers and paid in full with your eligible Visa card before you left Canada on your trip.
2. You must be able to provide documentation showing the details of your loss and/or expense reimbursement request, including receipts and other acceptable proof of expenses within 30 days from when your event occurred. Documentation should show:
- Name of establishment
- Date(s) on which you visited the establishment.
- Amount spent at each establishment.
- Any other information that will help Travelocity process the claim.
3. You must have submitted your Expense Reimbursement Request to Travelocity within 180 days from when your event occurred.
4. Travel Claims must be presented in Canadian funds, converted to US Dollars if necessary, as per exchange rates at the time of reimbursement submission.
5. Your trip must not have been booked through a travel agent or another provider before being purchased with an eligible card issued by either the Royal Bank of Canada (RBC) or Banque Nationale du Canada (NBC).
6. If you are filing an insurance claim for medical expenses it MUST show there is reasonable proof that this expense has been contracted during your trip outside of Canada and that it is not a result of an illness contracted prior to your departure. Otherwise, you cannot file this claim as Travelocity will refuse to process the necessary paperwork.
7. You must be able to provide accurate and complete information at the time of filing your claim – providing false or incomplete documents, statements or other information may invalidate any insurance coverage obtained through Travelocity’s “On Call International” program.
If your Expense Reimbursement Request is denied by Travelocity you have 30 days from the date of this letter to appeal the denial at no cost to you if accompanied by new documentation that satisfies us why this request should be reimbursed.
If you are filing a claim for lost, delayed, or damaged baggage while on your trip outside of Canada, it MUST show there is reasonable proof that your bag was checked into the airline’s system at the time of check-in and/or verification of weight before departure from the departure gate. Otherwise, you cannot file this claim as Travelocity will refuse to process the necessary paperwork.
FAQs about Travelocity Insurance Claim Form
What should I do if my claim is denied by Travelocity?
If your Travelocity insurance claim form gets denied, don’t get discouraged just yet. The first thing you need to do is find out why it was turned down and then see if there’s anything that can be done about it.
There are some reasons for claims getting turned down that can easily be fixed through another submission of the Travelocity insurance claim form. That being said, sometimes things aren’t meant to be and you will have to accept responsibility for what has happened.
Can I appeal the decision of a Travelocity insurance claim form?
Yes! If your Travelocity insurance claim form gets turned down because you did not qualify or they believe something else may have occurred during the incident in question, you have the right to appeal. However, it is highly recommended to consult with a lawyer first because these decisions can be tricky and you don’t want to risk disqualifying yourself from getting anything back.
Is there a grace period after a Travelocity insurance claim form is denied?
Typically any grace period for filing an appeal will happen after your claims have been denied so if this happens to you then make sure that the paperwork gets sent in quickly! Otherwise, your time to try and fix things could end up running out before you know it, and then it’s too late.
What should I do if my travel plans are interrupted by a Travelocity insurance claim form?
In the case where you’re unable to go on vacation as planned because of travel disruption, such as your Travelocity insurance claim form getting denied, the first thing you should do is make sure that everybody gets their money back for whatever they paid for this trip.
After that, it’s best to either relocate your plans or wait until things clear up and try again later on down the road. Having said that, if something prevents you from going on vacation with any kind of regularity then consider applying for Travelocity’s Best Price Guarantee which offers refunds if somebody finds a cheaper price on the same hotel/activity while you’re away!
Are there other reasons why my Travelocity insurance claim form will get denied?
Travelocity has very strict standards when it comes to filing an insurance claim through them. If you don’t meet those standards then it’s likely that your Travelocity insurance claim form will get denied. Some of the reasons for this include not having a strong enough reason for filing the claim, something being stolen from inside of your hotel room or vehicle, not using the same method to file the claim as you did to book your trip, etc.
Can I use my credit card company instead?
It is possible to try and use one of your credit cards in order to get reimbursed for expenses directly through them instead of dealing with Travelocity online. However, unlike their travel insurance, this isn’t free so you’ll have to pay anywhere from 2-5% on top of whatever amount gets charged back along with an annual fee which varies depending on which credit card you choose.
On the plus side, it only takes a matter of days to get this money back into your account but it all comes down to how badly you need that Travelocity insurance claim form to work in your favor. Ultimately most people end up sticking with them because at least then there’s no chance of something unexpected happening.
What if I don’t have my documentation ready when filling out the Travelocity insurance claim form?
Having all of your documentation readily available is necessary when trying to file an insurance claim through Travelocity. This includes things like receipts, pictures, police reports, etc., so make sure that you have everything in hand before submitting anything or they may deny your application altogether!
Also keep in mind that depending on what information you’re missing, the staff at Travelocity might ask for it specifically through their live chat and not talk about why they need it right off the bat so always try to be as straightforward and honest as possible when asking them questions.
How much time should I give myself before filling out a Travelocity insurance claim form?
Before even starting an insurance claim with Travelocity it’s important that everything is properly documented because if any of the claims get denied then you’ll want to know exactly why! So make sure that all of your documentation is set up and ready to go before contacting their customer service department or else this could end up taking a lot longer than necessary.
Is there anything else I can do while waiting for my Travelocity insurance claim form to get processed?
While it’s true that Travelocity does its best to process insurance claims as quickly and efficiently as possible, there isn’t anything else you can do but sit back and wait for them to get in touch with you regarding this! They’re not legally responsible for reimbursing any of the expenses until after they approve your Travelocity insurance claim form so if they end up denying it then everything will go back to how it was before.
Also, keep in mind that delegating this task to somebody else is a risky move because then you’ll have no place to turn if something goes wrong while they work on your behalf. The only thing you should ever consider doing is using some help from Google.
Do I have to have an eligible Visa card in order for my travel expenses to qualify for reimbursement under the terms stated above?
Yes – according to their website, these conditions must be met:
1) Your trip must have been booked with “On Call International” or one of their affiliate suppliers and paid in full with your eligible Visa card before you left Canada on your trip.
2) Your travel expenses must be documented on the official merchant receipts issued by the establishments at which you incurred expenditures during your trip outside of Canada.
3) Travel claims must be presented in Canadian funds, converted to U.S. dollars if necessary, as per exchange rates at the time of reimbursement submission.
4) Expenses for dinner parties and other group functions may only be claimed when they are business-related and cannot exceed $150 (including alcohol).
What kind of documentation do I need to submit with my claim?
According to an announcement made by Travelocity on December 9, 2013, the following documentation must be submitted in order for your claim to be processed:
- Expense Reimbursement Request Form.
- copies of all original merchant receipts issued by the establishments at which you incurred expenditures during your trip outside of Canada.
- Itemized list of all eligible expenses incurred while on your trip (as outlined above).
- Your passport or travel document information page.
How long does it usually take for my claim to be processed?
According to Section 6 “POLICYHOLDER PROTECTION PLAN” on Page 6 of their brochure, Travelocity states that claims will be dealt with in order of priority “depending on urgent need”, which makes it impossible to estimate how long it will take for your claim to be worked on. Claims deemed “urgent” should be processed within 48 hours of receiving all documentation.
Will Travelocity contact me once they’ve received my information?
No, but you can always follow up with them via phone or mail if necessary. According to the Terms and Conditions, Travelocity “will not normally correspond by email”.
I signed up for the insurance but I don’t have a Visa card. Can I still file a claim?
No, you must have an eligible Visa card in order to have your expenses reimbursed under Travelocity’s terms. If this is not possible, here are some alternative options:
- Use Expedia Insuremytrip Claim Assistance
- Use Travelex Insurance
Further inquiries can be made by calling 1-800-668-2713, faxing 1-819-781-2036.